Unfortunately, we can not make changes or cancel an order after it has been submitted.

An item may only be canceled if it is on pre-order. If you would like to cancel a pre-ordered item, shoot an email to with your order number, and we'll handle that for you.

We unfortunately don't have control over the taxes that are charged - they are added in automatically and are subject to tax laws that are currently being updated.

Yes, your card will be charged right away since we don't store payment information for security purposes.

Orders typically ship within 3-4 weeks, due to high demand.

When your order ships you will receive a separate email providing you with a tracking number to track your order. Sometimes this email gets sorted into spam or promotions folders so be sure to take a look in there if it feels like you have been waiting a little too long.

You can also track your order through this link: .All you need is your order number (for example #1254) and your email.

*Please note that sometimes the tracking can take a day or two to be updated by the carrier. If it looks like it's not moving, chances are that the carrier received the order and it will be on its way soon.

Currently, we are shipping just in the united states and it's FREE.

Please contact us immediately at info@livioantoine.comso we can attempt to contact the courier to return the parcel for a refund.

If you have not received your order within the allotted delivery time frame, please notify us by email at

If you've received the wrong item in your order, please contact us at info@livioantoine.comwhere one of our advisors will help you further.