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Please be aware that we are unable to accept returns on personalised items; however, if you have a problem, please contact our customer service team, who will be happy to assist and will do everything possible to resolve any issues.
If there is a quality issue or a personalization error, we will exchange your item for a new one.
Please visit our contact us page here to describe the issue.
Wash inside out at 30°C.
Do not dry clean.
Do not tumble dry.
Do not use bleach or fabric softener.
Do not spin or wring out strongly.
Iron inside out, at medium heat, and without steam.
Maximum washing temperatures for refined textiles: cold (up to 85°F/30°C)